The First Chauffeurs provides professional chauffeur services across Australia, including airport transfers, point-to-point journeys, hourly hire, and event transport. All services are subject to availability.

Bookings and confirmations

A service is considered confirmed once acknowledged by us via email, message, or invoice. Customers are responsible for ensuring that pickup times, locations, and passenger details are accurate.

Pricing and changes

Prices are based on trip details provided at the time of enquiry, including distance, duration, vehicle type, and availability. Changes to pickup details may result in a price adjustment.

Waiting time and delays

While every effort is made to arrive on time, traffic, weather, road conditions, or access restrictions may cause delays beyond our control. Additional waiting time may apply in certain situations.

Passenger responsibilities

• Be present at the confirmed pickup location at the scheduled time
• Provide accurate pickup and contact details
• Follow all safety instructions during the journey

Vehicle allocation

Vehicles shown on the website are indicative. Where required, a similar or equivalent vehicle may be provided to ensure service continuity.

Third-party operators

To meet demand or coverage requirements, services may occasionally be fulfilled by approved partner chauffeurs or operators operating under the same service standards.

Limitation of liability

To the extent permitted by Australian law, The First Chauffeurs is not responsible for losses arising from circumstances beyond reasonable control, including delays caused by traffic or external events.

Changes to these terms

These Terms of Service may be updated from time to time. The latest version will always be available on this page.

Governing law

These terms are governed by the laws of Australia and apply to services delivered within Australia.