Privacy and information handling

This policy explains what information we collect, how it is used, and the choices available to you when you use our website or services.

Overview

We collect only the information needed to respond to enquiries, confirm service details, and operate chauffeur services.

Information we collect

Name, email address and phone number
Pickup and drop-off details, date and time, passenger notes and luggage notes
Messages you send us through forms, email or other contact methods
Basic website usage data (such as pages visited) through cookies or analytics

How we use information

To reply to enquiries and provide quotes
To confirm, manage and deliver scheduled services
To send confirmations and important service updates
To improve our website and service experience

Payments

Payments are processed securely via a third-party payment gateway (Square). We do not store card details.

Sharing information

We share information only when required to deliver the service, such as assigning a chauffeur or confirming pickup details.

We do not sell personal information.

Our website may use cookies to support basic functionality and understand site usage. You can manage cookies through your browser settings.

Access and corrections

You can request access to your personal information or ask for a correction if something is inaccurate. For privacy requests, contact us using the Contact page.

Updates to this policy

We may update this policy occasionally. The latest version will always be available on this page.

For privacy questions or requests, contact us via the Contact page.

Contact